Terms
About these terms
These terms govern your use of the Doorbrief website and services provided by DinoBytes LLC ("Doorbrief," "we" or "us"). By accepting these terms when registering for or using a service, you agree to them. If you act for a business, you must have authority to act on its behalf. If you do not agree, do not use the services. Our Privacy policy explains how we handle personal information. Additional terms presented for a particular service apply to that service.
Using the services
Doorbrief provides software and assistance for managing property-related information, work and communications. These terms apply whether you use the services to support actions you take yourself or authorize the services to act on your behalf. Available capabilities depend on the services, settings and connections enabled for your account; these terms do not promise any particular feature or future availability. Use the services only for lawful purposes and within applicable service limits.
Accounts and access
You must be legally able to enter into an agreement to use account services. Provide accurate account information, protect your sign-in credentials and allow access only to people authorized to use your workspace. You are responsible for actions you authorize and for managing workspace access. Notify support@doorbrief.co if you suspect unauthorized access. Do not use another person's account without permission.
Your content and permissions
You retain ownership of the content you provide. You give Doorbrief permission to host, process, reproduce and transmit that content as needed to provide the services you request or authorize, including processing by service providers described in our Privacy policy. This permission does not transfer ownership of your content to us or authorize unrelated marketing. You must have the rights and permissions needed to provide personal information, messages and attachments, and to direct communications to their recipients.
Doorbrief Companion SMS terms
If a recipient enrolls in Doorbrief Companion SMS, Doorbrief sends Doorbrief-identified messages about property operations on behalf of participating property businesses. Messages may include property requests, repair or maintenance updates, access or scheduling coordination, follow-ups and replies. Message frequency varies with property activity and recipient interactions. Message and data rates may apply. Reply STOP to opt out or HELP for help, or contact support@doorbrief.co. Consent is not a condition of purchase or tenancy. Carriers are not liable for delayed or undelivered messages. Our Privacy policy explains how we handle mobile information and messaging consent.
Instructions and authority
You control the instructions and permissions you give Doorbrief. Where supported, authorization may apply to an individual action or to recurring or automated activity within settings you approve. Authorizing Doorbrief to access or process a conversation for assistance does not, by itself, authorize Doorbrief to contact a participant or enroll anyone in messaging. Access is limited to information you provide and connections you authorize; using Doorbrief does not grant access to all communications on your personal devices or accounts. You are responsible for having authority to give your instructions and for keeping them accurate and current. You may change or withdraw permissions through available controls or by contacting support; this does not undo actions already completed.
Sender identity and applicable terms
Communications must accurately identify the applicable sender. When a message is sent through a Doorbrief-identified program, the terms and privacy disclosures for that Doorbrief program apply. If Doorbrief provides a separately enabled messaging service under a property business's registered identity, that business is responsible for its recipient-facing terms, privacy notices, permissions and instructions, and Doorbrief provides the service on its behalf. Doorbrief's involvement does not replace either party's responsibilities under applicable law or provider requirements.
Communication consent and preferences
Before directing communications, you must have the authority and any consent required for the recipient, channel and purpose, retain any required evidence, and honor withdrawals and communication preferences. Your permission for Doorbrief to act is not a substitute for a recipient's required consent. Account signup, acceptance of these terms or providing contact information does not by itself enroll anyone in recurring SMS. Permission for one property relationship, purpose or channel does not automatically extend to another. Doorbrief's registration and delivery of a messaging program do not eliminate a participating property business's responsibility for its contacts, instructions and consent records. Commercial communications must include required sender identification and opt-out mechanisms; service messages must not be used to evade marketing opt-outs.
Acceptable use
Do not use Doorbrief for spam, purchased contact lists, impersonation, harassment, discrimination, fraud or unlawful communications. Do not upload content that infringes others' rights, distribute malicious software, interfere with the services, bypass access restrictions or obtain information you are not authorized to access. You must comply with applicable housing, privacy and communications requirements and respect recipient complaints and opt-outs.
Automated output and decisions
AI-generated or automated output may be incomplete or incorrect. Review information before relying on it and use appropriate oversight for any automated activity you authorize. Suggestions are not actions taken, and assistance does not mean that Doorbrief is continuously monitoring information or ensuring a task is completed. Automated activity remains limited by your permissions and applicable service restrictions; accepting these terms alone does not authorize spending, property entry or binding agreements. Do not treat output as professional advice or an independent verification of facts.
Property decisions and required notices
Doorbrief is a software service, not your property manager, emergency responder or legal adviser. You remain responsible for property decisions, safety, access permissions and the content and timing of legally required notices. A delivery status, summary or task reminder is not proof that a legal notice was properly served or that a repair was completed. Use an appropriate independent process for urgent matters and required notices.
Doorbrief materials and third-party services
Doorbrief and its licensors retain their rights in the software, branding and other service materials, apart from your content. Subject to these terms, you may use the services for their intended purposes; no ownership of our software or branding is transferred to you. Connected services may have their own terms and availability limits. You are responsible for authorizing connections and reviewing those providers' terms.
Fees and paid services
Joining the email waitlist does not authorize a charge. Any paid service must present its price and applicable billing, renewal and cancellation terms before you purchase it. Your carrier or other providers may charge separately for their services. These terms do not enroll you in a subscription or establish an automatic renewal.
Availability and service limitations
Features may change or be unavailable because of maintenance, security issues or provider interruptions. To the extent permitted by applicable law, the services and AI-generated output are provided as available, without guarantees of uninterrupted operation, error-free results or successful message delivery. These limitations do not exclude rights or warranties that applicable law does not allow us to exclude.
Ending or restricting access
You may stop using Doorbrief and contact support@doorbrief.co about closing your account. We may restrict or suspend access when reasonably necessary to address misuse, a material violation of these terms, legal obligations or a security risk. Where practicable and lawful, we will explain the restriction and how to contact us about it. Closing an account does not automatically erase every record; retention and deletion are described in our Privacy policy. Keep copies of records you need independently of the service.
Changes, questions and disputes
We may update these terms as the service changes. We will publish the revised terms and effective date and provide notice of material changes, obtaining renewed agreement where required by law. Changes do not retrospectively create SMS consent or authorize new charges. Contact support@doorbrief.co with questions or a concern so we can try to resolve it. Nothing in these terms removes rights or remedies that cannot be waived under applicable law.